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Privacy Policy

A legal disclaimer

HAI Global Foundation ("HAI GF", "we", "us", or "our") is committed to protecting the privacy of individuals who interact with us. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal data through our website, digital tools (such as HAI Coach), mobile applications, services, and fundraising platforms.

 Legal Basis and Scope

This policy complies with applicable data protection laws in Panamá, Colombia and other relevant jurisdictions. It applies to all personal data collected and processed by HAI GF from users, donors, beneficiaries, and website visitors.

Definitions

  • Personal Data: Any information that identifies or can identify a natural person.

  • Sensitive Data: Personal data that may include health status, biometric data, or behavioral inputs.

  • Processing: Any operation carried out on personal data including collection, use, storage, and deletion.

  • Data Subject: The individual whose personal data is being processed.

  • Controller: HAI GF, which determines the purposes and means of processing.

Processor: Any third party that processes data on behalf of HAI GF.

Information We Collect

  • Identification and Contact Data: Name, email, phone, country of residence.

  • Health and Behavioral Data: Inputs voluntarily shared through HAI Coach, surveys, or program participation.

  • Technical Data: IP address, browser type, device identifiers, usage logs, cookies.

Donor Data: Payment details, donation history, communication preferences.

Purpose of Processing

We process your data to:

  • Deliver and improve our educational and health-promotion services

  • Personalize user experiences on HAI Coach and other digital tools

  • Process and acknowledge donations

  • Send relevant updates, news, and fundraising appeals

  • Conduct impact evaluations and research (with appropriate safeguards)

Comply with legal obligations

 Legal Basis for Processing

Your explicit consent

  • Legal obligations

  • Public interest in the area of public health

  • Legitimate interests pursued by HAI GF (e.g., program evaluation, donor engagement)

Data Sharing and International Transfers

We do not sell or rent personal data. We may share data with:

  • Service providers (e.g., IT, payment processors) under confidentiality agreements

  • Partners or donors for programmatic collaboration (with consent)

  • Authorities if legally required
    Cross-border data transfers will only occur with adequate safeguards and, where necessary, your consent.

 Data Retention

We retain data only as long as necessary for the purposes stated or as required by law. Once the purpose is fulfilled, data is deleted or anonymized.

Your Rights

You have the right to:

  • Access your personal data

  • Request corrections or updates

  • Withdraw consent at any time

  • Request deletion, where applicable

  • File a complaint with a data protection authority

Data Security

We implement appropriate technical and organizational measures to protect your data, including:

  • Data encryption

  • Access controls

  • Secure servers and firewalls

  • Staff training on data protection

Cookies and Tracking

 Our website uses cookies and similar technologies to enhance user experience. You may manage cookies through your browser settings.

Minors' Data

We do not knowingly collect personal data from individuals under 16 without parental or legal guardian consent.

Changes to This Policy

 We may update this Privacy Policy periodically. Changes will be posted on our website with the updated revision date.

Contact Us

 If you have any questions about this policy or your personal data, please contact:
 

HAI Global Foundation
Email: info@haiglobalfoundation.org
Website: https://www.haiglobalfoundation.org

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